Driven by Xperience
At Concept Hotels, our hospitality know-how is anchored in the Xperience, that “je ne sais quoi” that turns first-time guests into treasured friends. Here, it’s about creating experiences through fresh, fun and functional design, throwing in a generous dose of fun and layering it with unbeatable value and personal service delivered with a smile.
Whether the vibe is European, Mediterranean or an artful, magical mix that defies labeling, Concept Hotels are united in delivering an Xperience. And a distinctly great one at that.
Chairman of the BoardRead Full Bio
Mahendra Patel is truly the forefather of Concept Hotels and the entire team and board look to him for advice and guidance as the company grows. He has been a successful, totally self-made real estate investor owning and operating over ten hotels in the greater San Francisco Bay Area over the last 35 years. A former board member of the California Lodging Industry Association Mahendra was instrumental in bringing together the inaugural Western Lodging Show, presiding as Chairman of the show committee for seven years. He also served as a board member on the Asian American Hotel Owners Association where he liaised with the larger Asian American hotel community and recruited many of them into the organization. He is also a former founding board member of Global Trust Bank in Mountain View, CA. Mahendra has always been a passionate advocate of education, participation and legislative awareness among the Asian members of the lodging community.
A dedicated husband, father of two and grandfather of four, he enjoys travelling the globe and watching old film classics.
Head of Household & Shopaholic
(aka CEO & Director of Purchasing)
Bimal lives breaths and sleeps hotels. Since childhood, Bimal has pictured growing his family's mom-and-pop motels into a collection of uniquely crafted hotels that would deliver an Xperience to his guests. His vision has become Concept Hotels and he is the driving force behind the company, hence his "Head of Household" title! Bimal strongly believes in keeping his hotels on the edge of the industry and in fostering a culture that embraces change and encourages innovation. Bimal, a former investment banker, has been able to effectively leverage a B.S. in Business Administration from the Haas School of Business, U.C. Berkeley and an MBA with extensive hospitality course work from Cornell University to realize his vision brick by brick. He also directs all purchasing activities which may make him a bit of a "Shopaholic!" Bimal is the current Chairman of the California Hotel & Lodging Association and serves on the Board of Directors of the Hospitality & Restaurant Foundation. Bimal has previously served as a Board Member of the California Lodging Industry Association and as an Ambassador for the Asian American Hotel Owners Association.
Bimal enjoys playing basketball with his two growing sons, is a hot-sauce connoisseur and is training to complete a marathon!
Xperience Stylist, People Person
(aka Director of Marketing & HR)
After studying Economics at U.C. Berkeley, Supna started off her career at Intel and spent three years there in Process Improvement and Internal Software Development. Influenced by a highly entrepreneurial family both in India and at home in the Bay Area, Supna always knew that it wasn't a question of "if" but "when" she'd follow in her family's footsteps. Enter Concept Hotels. By continually immersing herself in the physical and emotional attributes of each hotel project and drawing inspiration from everything and anything unique, Supna creates and manages the the vision, execution, and implementation of each hotel's Xperience. She has built the Marketing and Human Resources departments from ground zero and that's why we like to call her our Xperience Stylist and People Person! Supna is also currently a committee member of BLLA (The Boutique & Lifestyle Lodging Association).
Supna is a closet Sci-Fi fan with LOST and Walking Dead topping her list, has been trying to perfect the home baked chocolate chip cookie since she was 8, and has even completed a sprint-triathlon!
Milind holds a B.S. in Business Administration from the Haas School of Business, U.C. Berkeley, where he was also an Alumni Scholar. Prior to joining Concept Hotels, Milind was a financial analyst at LucasArts, a division of Lucasfilm, and a business analyst at MarketLynx, a mid-market CRM consulting firm. At Concept Hotels, Milind has developed the entire accounting department from the ground up and has implemented company-wide accounting software & analytics, earning himself the title of "Data Guru". Milind is currently a member of AAHOA (Asian American Hotel Owners Association).
In his spare time, Milind enjoys expanding his knowledge of world history and volunteering at the Second Harvest Food Bank and Toys for Tots.
(aka Director of Operations)
With an innate talent for customer service, an unquenchable thirst for learning, and proven operational skills, Parag has quickly moved up the ladder from his initial position as a Front Desk Associate to his current as Xperience Director (aka Director of Operations). He has completely immersed himself in this industry and shares Concept Hotels' vision. Internally, he is fondly called "MacGyver" because there is truly no problem he can't solve! In 2008, Parag was selected by the California Lodging Industry Association as an outstanding lodging property staff person for his dedication to meeting, greeting and serving guests at the property. He holds a B.S. in Hotel and Restaurant Management from Fairleigh Dickison University, NJ.
Parag loves cooking but more importantly eating world cuisine!
(aka Revenue Manager)
A true Concept Hotels' home grown superstar, Tushar, started out as a front desk associate in 2009. He worked his way up to General Manager (well, in our case, Xperience Manager) and always stepped in when the company was in need of interim help in any capacity. His eagerness to learn and his commitment to hospitality and Concept became clear over the years. While in his various roles at the hotel level, Tushar discovered that of all of the exciting things that go on in the hotel world (yes there are all sorts of interesting and exciting things daily!), there's one area that he just couldn't get enough of. Revenue Management. Proving that he not only had an interest but also talent in revenue management, he was promoted in 2014 to his self-chosen title, RevXpert (aka Revenue Manager) for the entire Concept Hotels' portfolio.
Tushar is currently completing his Revenue Management Master's Certificate from Cornell University in an effort to expand upon the "Xpert" in his title! While not eating & sleeping revenue management, Tushar can be found eating actual food since he's a big time foodie! His "me time" is listening to, expanding and organizing his extensive music collection which includes over 50,000 songs and more than 4,000 albums from artists in various genres.
With a portfolio of six unique boutique hotels in California (and new ones on the drawing board), Concept Hotels is one of the state’s fastest-growing independent hospitality brands and with growth comes opportunity. Whether you’re interested in investing your time or your resources, we invite you to explore our employment and investment opportunities here.
We're expanding and, with that, come opportunities to hitch your wagon to a rising star. Contact our Head of Household anytime to introduce yourself and learn more about us.
contact Bimal Patelbimal@concepthotelgroup.com
Work With Us
Because we’re growing, we’re always on the look out for hospitality superstars or those who aspire to become one. Whether your gift is customer service, management or marketing, we think you’ll find Concept Hotels a great place to sharpen your own Xperience.Click Here to Apply